Cape Horn Return Policy

At Cape Horn, we are committed to ensuring customer satisfaction. Below, we present our return policy to provide transparency and ensure a positive experience:

1. Return Period:
- Products purchased from Cape Horn can be returned within a period of up to 30 business days from the date of receipt of the order.

2. Return Conditions:
- The garment must be returned in the same condition as received, with all original tags, in its original packaging, and without having been previously used.
- Cape Horn reserves the right to reject returns that do not meet these conditions.

3. Return Procedure:
- Customers must contact our customer service to notify their intention to return a product.
- Once the return is approved, detailed instructions on how to proceed will be provided.

4. Return Shipping:
- Return shipping costs are the responsibility of the customer unless the return is the result of an error on the part of Cape Horn.

5. Refund:
- The refund will be processed once Cape Horn has received the returned garment and verified that it meets the specified conditions.
- The refund will be made using the same payment method used for the original purchase.

6. Exchanges:
- Cape Horn also offers the option to exchange the returned product for another of equal or similar value. Any price difference will be adjusted as necessary.

7. Exceptions:
- Returns of products showing obvious signs of use or damage will not be accepted.

8. Policy Changes:
- Cape Horn reserves the right to make changes to this return policy. Changes will be communicated through our website and will take effect immediately.

By making a purchase at Cape Horn, the customer accepts and understands the terms and conditions outlined in this return policy. We are committed to providing a transparent and efficient return process, and our customer service team is available to assist with any questions or concerns related to returns.